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◆ Panel beaters & smash repairers · Victoria

A not-at-fault job shouldn’t cost your customer a cent.

When a car comes in that wasn’t your customer’s fault, we recover the repairs, a replacement vehicle and their excess from the at-fault insurer. The repair stays with you. It costs your customer nothing, and it costs you nothing to refer.

Refer a job → Call 0485 071 214

What we recover for your customer

The whole loss — not just the panel work.

The repair billPursued directly from the at-fault insurer, so your invoice is paid rather than argued down by your customer’s own insurer.
A replacement vehicleArranged while the car is with you — which means your customer isn’t pushing you to rush the job.
Their insurance excessRecovered, so they aren’t out of pocket for someone else’s mistake.
Lost incomeFor rideshare, taxi, delivery and owner-drivers who can’t earn while the car is off the road.
Injury claimsIf anyone was hurt, a TAC claim runs alongside the property recovery.
Their no-claim bonusRecovering from the at-fault insurer keeps their own policy out of it.
Why workshops refer

You keep the job. We do the arguing.

The repair stays with youFree to referNo fee arrangement Never a condition of repairCustomer not out of pocketLawyer-run, not a claims broker Victorian firm, Reservoir officeAnswered 24/7

We don’t pay referral fees and we don’t ask you to make a referral a condition of the repair. You pass on a name because it helps your customer; nothing about your quote, your invoice or your relationship with any insurer changes.

How it works

A minute at the counter — we take it from there.

1

Send us the job

Your workshop, your customer’s name and number, and whatever you have on the at-fault driver. Thirty seconds on the form below, or ring us.

2

We contact your customer

A lawyer calls them, explains what can be recovered and acts for them directly. You’re copied on nothing you don’t need.

3

You get paid, they get made whole

We pursue the at-fault insurer for the repair, the hire vehicle and the excess. The car stays in your bay.

Refer a job · free

Refer a not-at-fault customer.

Give us your details and your customer’s, and a My Lawyer Melbourne lawyer will call them. No cost to you or to them.

Now your customer’s details — we act for them, so we need their permission to call. Please ask before sending.

We’ll call your customer, not you. If they’d rather not proceed, that’s the end of it — and the repair is still yours.

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